How to buy a mattress online
These days, you can purchase virtually anything—even a mattress—on the internet! The process of shopping for a mattress online is more convenient than ever; however, to ensure that you make a purchase that truly corresponds to your needs, you need to be well informed so that you ask the right questions.
What kind of sleeper are you?
First, it’s important to ask yourself about your sleeping habits, as this will help you pinpoint your needs when it comes to a mattress. Here are a few questions to help you orient your search:
● What is your sleeping position?
○ On your back? Opt for a soft to semi-firm mattress;
○ On your side? Opt for a soft to semi-firm mattress;
○ On your belly? Opt for a semi-firm to firm mattress;
● Do you tend to feel hot or cold while sleeping?
○ If you tend to feel hot, opt for a latex mattress or gel mattress;
○ If you tend to feel cold, opt for a memory foam mattress or hybrid mattress (with pocket springs and foam);
● Do you have any injuries or medical conditions? In this case, it’s best to speak with a consultant, who can give you personalized recommendations.
These questions should help you define the criteria to bear in mind as you immerse yourself in the online shopping experience.
Searching for a mattress on our website
Once you’ve established what kind of sleeper you are, you can go to the “Mattress” tab on our website and click on the type of mattress you’re interested in. You can search by brand, size, comfort or type, or you can click on “All mattresses” to view our full inventory. To narrow down the number of items shown, you can click on the various options, such as size, comfort, price and more, appearing on the left-hand side of the screen.
The website will then display a selection of mattresses corresponding to the preferences you’ve indicated. Click on the ones that interest you so you can view additional information before making your final choice. Each mattress spec sheet shows a detailed description and a listing of features to help you find the dream mattress that will truly meet your needs.
Do you need a little extra help?
If, despite your best efforts, you’re still unable to make a choice, there’s no reason to worry! You can speak to one of our consultants, who would be more than happy to guide you through each step of the purchasing process. There are two convenient ways to contact us:
1. By chat: leave us your information so that one of our consultants can contact you via SMS, Monday through Friday from 10:00 a.m. to 6:00 p.m. and weekends from 10:00 a.m. to 5:00 p.m.
2. By telephone: call us toll-free at 1-800-915-7715, Monday through Friday from 9:00 a.m. to 5:00 p.m. If we’re unable to take your call, leave us a message, and we’ll get back to you within the next 48 hours.
For those who prefer to try before they buy
Despite all these options, if you prefer to visit us in person, you’ll be happy to know that you can make an appointment through our website by going to the section Shop by appointment.
With that, we wish you happy shopping and many good nights’ sleep to come!
